General Admission Policy
Unless a specific featured headline act is clearly advertised and tickets are unquestionably purchased to see that performer, all tickets are sold for the comedy show as a whole, not for individual comedians.
All performers on mixed-bill shows are confirmed at the time of sale. However, line-ups may change due to circumstances beyond our control.
🔄 Line-Up Changes

All acts are confirmed at the time of publication. Support acts may change without notice due to circumstances beyond the control of Shaft Of Wit Ltd
If a feature headline act changes, all ticket holders will be contacted with options offered.
It is the booker’s responsibility to ensure their contact details are correct and to check their email (including spam/junk folders) for updates.
Shaft of Wit Comedy is not responsible for missed communications due to email filtering or unread messages.

🌟 Featured Headline Acts If a featured headline act cancels:

We will seek a replacement of similar profile and appeal.
Ticket holders will be notified and given the option to request a refund if the replacement does not meet their expectations.
If a new date is arranged, tickets will be automatically transferred and the booker will be informed.
If you cannot attend the new date, a full refund will be offered.

❌ Event Cancellation or Postponement
If Shaft of Wit Comedy cancels or postpones an event:

All ticket holders are entitled to a full refund, including booking fees (if applicable).
In most cases, an alternative date will be offered.
If rescheduled, tickets will be valid for the new date. If you cannot attend, you may request a refund within 14 days of the rescheduling announcement.

💳 Refunds & Exchanges

All ticket sales are final.
Refunds or exchanges may be considered on a case-by-case basis.
Resale Returns Where a refund is requested tickets will be returned to sale. If those specific tickets are resold a reimbursment of 60% of the ticket value will be refunded. This is a resale option. Please think carefully before choosing this option to avoid any disappointment later.
We aim to maintain positive customer relationships and will always try to help resolve any ticket issues in a fair and transparant way..
If an event is cancelled and alternative options are rejected, refunds will be processed to the original payment method within 5 days.

🎤 Event Changes

The lineup, performers, and schedule are subject to change without notice.
These changes do not entitle ticket holders to a refund—except where a featured headline act was the sole reason for attendance.

🌪️ Force Majeure

In the event of circumstances beyond our control (e.g. natural disasters, public health emergencies, acts of terrorism), we reserve the right to cancel or reschedule the event without liability. Refunds in such cases will be issued for the face value of the ticket only. Booking fees are non refundable.

🔁 Booking Changes
If you wish to make a change to your booking (e.g. move seats, change venues on the same night, or switch dates):

A £5 admin fee per booking (not per ticket) will apply.
No partial refunds will be issued if the new tickets are cheaper than the original booking or if they have been reduced or a promotional offer applied. .

🚫 Ticket Resale

Tickets purchased through unauthorised resellers or unauthorised third-party websites may not be honoured.

Shaft of Wit Comedy is not responsible for issues arising from tickets bought through unofficial channels.

Shaft Of Wit Ltd offer a resale option for ticket holders. Do not purchase tickets from social media sellers with 'spare' or 'unwanted' tickets

⚖️ Liability

Our liability is limited to the ticket price only.
We are not responsible for any additional costs incurred by ticket holders, including travel or accommodation. Where accommodation is booked, you are advised to pay for late cancellation for your peace of mind.

📬 Contact Us
For any questions or concerns about your tickets, please contact: 📧 Email: tickets@shaftofwit.com 🌐 Website:www.shaftofwit.com

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Ticket Terms & Conditions

Ticket Terms & Conditions
Applies only to tickets purchased on the Shaft Of Wit website box office. Third party sales will have their own policyShaft of Wit Comedy events and ticket purchases only

📢 Please Note: Line-Up & Headliner Policy
Unless a specific featured headline act is clearly advertised and tickets are unquestionably purchased to see that performer, all tickets are sold for the comedy show as a whole, not for individual comedians.
🎭 Mixed-Bill Shows

All performers on mixed-bill shows are confirmed at the time of sale.
Occasionally, due to circumstances beyond our control, line-ups may change from those originally advertised.
These changes do not entitle ticket holders to a refund unless a featured headline act is involved (see below).

🔄 Communication of Changes

If a change occurs, the organiser will update the website and attempt to contact all ticket bookers.
It is the booker’s responsibility to ensure their contact details are accurate and to check their email (including spam/junk folders) for updates.
Shaft of Wit Comedy cannot be held responsible for unread emails or messages filtered to junk mail.

🌟 Featured Headline Act Cancellations
If a featured headline act cancels:

A performer of similar profile and appeal will be sought as a replacement.
All ticket bookers will be notified and given the option to request a refund if the replacement does not meet their approval.
If a new date is arranged, tickets will be automatically transferred and the booker will be informed.
If you cannot attend the new date, a full refund will be offered.

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Terms & Conditions of Booking

LiveComedy.net | Shaft Of Wit Comedy

Last updated: 21 October 2026

These Terms & Conditions apply to tickets purchased for live comedy events promoted or organised by Shaft Of Wit Comedy, operated by Shaft Of Wit Ltd, through LiveComedy.net or an authorised ticketing platform.

By purchasing a ticket, you agree to these terms. Please read them before completing your booking.

1. About us

LiveComedy.net is the consumer website for Shaft Of Wit Comedy, operated by Shaft Of Wit Ltd (“we”, “us” or “our”).

We promote live stand-up comedy events at small venues, village halls, pubs, community spaces, theatres and other venues across Norfolk, Suffolk, Cambridgeshire and the wider East of England.

Our contact details are:

Website: https://www.livecomedy.net
Email: [mail@mail@shaftofwit.com
Company: Shaft Of Wit Ltd
Registered office: [23 Cannell Road | Loddon | Norwich | NR14 6DW]

For each event, the event listing and your booking confirmation will identify the relevant show, venue, date and ticket arrangements.

2. Tickets and bookings

Tickets are subject to availability and are valid only for the event, date and session specified in your booking confirmation.

Please check your booking carefully before paying, including the event date, venue, ticket quantity and price.

Your booking is confirmed when the purchase process has been completed and a booking confirmation or ticket has been issued.

You are responsible for providing accurate contact details so that we can send your tickets and notify you of important changes.

If you believe your booking is incorrect or you have not received your tickets, please contact us promptly using the details above.

Tickets may be sold through Wix Events or another authorised ticketing provider. Where a third-party provider processes your payment, its checkout and payment terms may also apply.

3. Ticket prices and fees

Ticket prices are displayed on the relevant event listing and during checkout.

Any booking, service or transaction fees will be disclosed during the purchase process before you complete your order.

The total amount payable will be shown before payment is taken.

Unless expressly stated otherwise, tickets admit the named number of people or the number of attendees specified by the ticket type. A ticket does not guarantee a particular seat unless reserved seating is expressly offered.

4. Cancellations, changes and refunds

We make every reasonable effort to deliver events as advertised. However, live events can occasionally be affected by circumstances beyond our control.

If we cancel an event

If we cancel an event and do not provide an alternative performance, we will explain the available refund arrangements and refund eligible ticket payments in accordance with applicable law and the terms of your booking.

Refunds will normally be returned through the original payment method where possible.

If we reschedule an event

If an event is moved to a different date, we will notify ticket holders using the contact details supplied at booking.

Where you cannot attend the rescheduled event, we will explain the available options, including any refund entitlement required by law or the applicable booking terms.

If the venue changes

If we need to change the venue, we will notify ticket holders as soon as reasonably practicable.

Where a venue change materially affects the event or your booking, we will explain the available options in accordance with applicable law.

If a comedian or line-up changes

Comedy is a live performance and performers may occasionally be unable to appear due to illness, travel disruption or other unforeseen circumstances.

Unless a particular performer is expressly identified as the sole or essential subject of the booking, the advertised line-up may be subject to change.

Where a supporting act, compere or member of a mixed bill is replaced, this will not automatically mean that the entire event has been cancelled. We will consider the circumstances and any applicable consumer rights.

If a change materially alters the event as advertised, we will communicate relevant information and deal with any refund entitlement in accordance with applicable law.

Customer cancellations and unwanted tickets

If you can no longer attend an event, please contact us as soon as possible.

Unless a refund or cancellation right applies under law or the specific booking terms, tickets are not automatically refundable simply because a customer changes their mind or cannot attend.

Tickets for a specific date or period of leisure activity are generally excluded from the usual 14-day online cancellation period under UK consumer law. This does not remove your rights where an event is cancelled, materially changed or otherwise covered by applicable consumer protection law.

Where permitted, we may offer a discretionary exchange, credit or other solution, but this is not guaranteed unless confirmed by us.

5. Event times and late arrival

Event listings state the advertised start time. Doors may open earlier, as specified on the listing or ticket.

Please arrive in good time to allow for ticket checks and seating.

Late admission may be delayed until a suitable break in the performance, particularly where entering the room would disrupt the comedian or other audience members.

We cannot guarantee admission after the advertised start time, particularly where late entry would compromise the performance or safety of attendees. If admission is refused, we will consider the circumstances and any applicable legal rights.

Please check the event listing for any specific door-opening, start or finish times.

6. Seating and small-venue arrangements

Many Shaft Of Wit Comedy events take place in intimate venues, including village halls, pubs and community spaces.

Seating arrangements vary by venue. Seating may be reserved, allocated on arrival or unreserved, depending on the event listing and numbers in attendence. In some circumstances. guests may not be seated as indicated on their ticket.

Unless reserved seating is expressly offered and confirmed, purchasing a ticket does not guarantee a particular seat, table or position in the room. Where seating changes occur if the replacement seating is in a different ticket price band, partial refunds will be offered. Where an increase occcurs, no additional charges will be made

Where seating is unreserved, we recommend arriving early if you wish to sit with other members of your party. We cannot guarantee that a group will be seated together.

Please follow instructions from event staff and venue personnel regarding seating, aisles, emergency exits and accessible areas.

7. Age restrictions and suitability

Unless otherwise stated, our comedy events are intended for adult audiences and may contain strong language, adult themes, sexual references or material that some audience members may find offensive.

An event's advertised age restriction takes precedence over any general guidance in these terms.

Where an event is advertised as 18+, attendees may be required to provide valid proof of age. Admission may be refused where the applicable age requirement is not met.

Please check the individual event listing before booking if you are unsure about age suitability or content.

8. Audience behaviour

We want everyone to enjoy the show, including the performers, audience and venue staff.

You must not engage in behaviour that materially disrupts the performance or compromises the safety, comfort or enjoyment of others.

This includes, for example:

Harassing, threatening or abusing performers, audience members or staff.
Persistent heckling or disruptive interruptions.
Fighting, threatening behaviour or intimidation.
Deliberately obstructing views, entrances, exits or emergency routes.
Ignoring reasonable instructions from authorised event or venue staff.
Behaviour that is unlawful or creates a safety risk.

We reserve the right to take reasonable and proportionate action in response to disruptive behaviour. This may include a warning, moving an attendee, refusing further service or requiring an attendee to leave the venue where justified.

Any decision to refuse admission or remove an attendee will be made in the circumstances of the incident and subject to applicable law. Removal does not automatically entitle an attendee to a refund, but this does not affect any legal rights they may have.

9. Venue rules, food and drink

Some events take place in licensed premises or venues with their own rules.

You must comply with reasonable venue requirements, including rules concerning alcohol, smoking, vaping, food, drink, noise, capacity and safety.

The venue may refuse alcohol service where required by law or its licensing obligations.

Unless the event listing states otherwise, food and drink are not necessarily included in the ticket price. Any purchases from a venue may be subject to separate terms and charges.

We are not responsible for goods or services purchased directly from the venue, except where applicable law makes us responsible.

10. Accessibility and additional requirements

We want our events to be accessible wherever reasonably possible.

Small venues vary in their facilities, seating layouts, step-free access, toilets, parking and available space for mobility aids.

If you have accessibility requirements or need to discuss seating arrangements, please contact us before booking where possible. We will do our best to explain the available facilities and discuss reasonable arrangements.

Please do not assume that every venue has the same accessibility facilities. Contact us if the event listing does not provide enough information for you to make an informed booking.

Nothing in these terms excludes or limits any duties or rights under applicable equality or accessibility law.

11. Photography, filming and recording

Unauthorised audio recording, video recording or photography of performances may be prohibited by the event organiser, performer or venue.

Please follow any restrictions announced at the event.

From time to time, we or an authorised photographer may take photographs or record footage for promotional, editorial or archival purposes.

Where photography or filming is planned, we will take reasonable steps to provide appropriate notice. If you have concerns about appearing in promotional material, please speak to an event representative before the show where possible.

We will handle identifiable photographs and recordings in accordance with applicable data protection law. We will not rely on these terms alone as permission for any use that requires separate consent or another lawful basis.

You must not record or publish another attendee's identifiable image in a manner that infringes their rights or applicable law.

12. Ticket resale and transfer

Tickets must not be resold for commercial gain, used for unauthorised commercial promotions or offered in a way that misrepresents the event.

Where ticket transfers are permitted, the original purchaser remains responsible for ensuring that the recipient receives the correct ticket and understands the event details.

We may refuse tickets that are reasonably suspected to be fraudulent, duplicated, invalid or obtained through unauthorised resale, subject to applicable law.

If you believe a ticket has been duplicated, lost or misused, contact us as soon as possible.

13. Event cancellation or interruption due to unforeseen circumstances

Events may occasionally be affected by circumstances such as severe weather, transport disruption, venue problems, illness, public safety concerns or other events beyond our reasonable control.

We will assess the circumstances and take reasonable steps to communicate important changes and minimise disruption.

Where an event cannot proceed, is interrupted or is materially changed, any refund, rescheduling or alternative arrangement will be handled in accordance with applicable law and the specific circumstances.

Nothing in this section removes any consumer rights that cannot lawfully be excluded.

14. Our responsibilities and liability

We will exercise reasonable care and skill in organising and promoting our events and in providing the services covered by your booking.

Nothing in these terms excludes or limits liability where exclusion or limitation is prohibited by law, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or other liability that cannot legally be excluded.

Subject to those restrictions, we are not responsible for losses that were not reasonably foreseeable when the booking was made or for matters outside our reasonable control.

You remain responsible for taking reasonable care of your personal belongings. Any arrangements for lost property may depend on the venue hosting the event.

Nothing in these terms affects your statutory rights as a consumer.

15. Personal information

We use personal information to process bookings, issue tickets, administer events, respond to enquiries and provide important information about your purchase.

Where you have subscribed to marketing communications, we may also use your contact details to send relevant information about upcoming shows, offers and events in accordance with applicable law and your preferences.

Further information about how we collect, use, store and share personal information is available in our Privacy Policy:

https://www.livecomedy.net/privacy-policy

16. Complaints and customer support

If you have a problem with a booking or an event, please contact us and provide your booking reference, the event details and a description of the issue.

We will review your concerns and aim to respond within a reasonable period.

Where an issue relates to the venue or a third-party ticketing or payment provider, we may need to contact that organisation to investigate.

Nothing in this section restricts your right to pursue any legal remedy available to you.

17. Changes to these terms

We may update these Terms & Conditions from time to time.

The version applicable to a booking will generally be the version made available when the booking is completed, subject to any later changes required by law or agreed with the customer.

Any material updates will be published on LiveComedy.net with a revised date.

18. Governing law

These Terms & Conditions are governed by the law of England and Wales, subject to any mandatory consumer protections that apply to you.

If you are a consumer living in another part of the United Kingdom, you may also benefit from mandatory protections under the law applicable to your circumstances.

19. Contact details

For questions about tickets, event arrangements or these Terms & Conditions, contact:

Shaft Of Wit Comedy
Operated by Shaft Of Wit Ltd
Website: https://www.livecomedy.net
Email: [mail@shaftofwit.com]
Registered office: [23 Cannell Road | Loddon | Norwich | NR14 6DW]

Thank you for supporting live comedy in small venues. We look forward to welcoming you to a show.